Online Firmware Update

When your Pebble Tracker is powered on, check the software version displayed on the screen:

About the new v2.0 software version

Start the OTA Firmware Update

  1. Make sure your SIM card is correctly installed in the SIM card slot of the device

  1. If your device is turned on, turn it off by pressing the Power/Confirm button and keeping it pressed until the status LED flashes green:

  1. Press and keep pressing the Up Arrow button, then press and release the Power/Confirm button (while keeping the Up Arrow still pressed):

  1. Release the up arrow once the device is powered on and you see the message “OTA Firmware Update. Connecting...” message on the display

  2. Wait for the device to connect to the cellular network and the message “Please choose an app from the portal” is displayed

  3. Open portal.machinefi.com in a Metamask compatible Browser, or directly inside ioPay mobile, and connect to the portal with your MachineFi blockchain account (you can create one by following the get started guide)

  4. Select the “App Store” tab, then locate and open the “Firmware Upgrade” app and click the “Install” button

  5. In the following dialog, select the device you want to upgrade (see note → ✳️ below)

  6. Make sure your Pebble is still showing the “Please, choose an app on the portal” message on the display, and click the Next button on the portal

  7. Go ahead and click Next on the second dialog to trigger the firmware upgrade request transaction for your device

  8. Confirm the transaction in your Metamask wallet

  9. Wait for the Pebble tracker to detect the request and start downloading the firmware

-> ✳️ If you own multiple devices, you can identify your devices from the “Devices” tab on the MachineFi portal by matching the IMEI number with the one printed on the Pebble box, and the serial number printed on the box with the one printed on the back of the device

The download and installation of the firmware may require some time. In some cases, the download can fail due to a network error: this is usually caused by a low cellular signal in your area, especially if your SIM card connects using the NB-IoT band. In this case, you can try again, or just try the offline firmware update method detailed below.